Service Technician

Join a progressive team and one of the most successful John Deere Ag dealers in the country. Valley Plains Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities.

This isn’t your average technician job posting. This is a challenge to play your part in feeding, fueling and clothing the world. This is an opportunity to impact the largest industry in the country. This is a chance to start not just a job, but a career working with some of the most advanced equipment, diagnostics, and technology in ag machinery. Not to mention the best customers. 

 We’re looking for problem solvers. The ones who love to tear things apart to see how they work – or how they can make them work better. We need people who see machine failures as puzzles and technical issues as challenges. We want people who roll up their sleeves and jump at the chance to fix machines. 

Position Summary

Perform basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. Perform in-field service as required to support the customer. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Benefits

·         Paid Time Off and Paid Holidays

·         Health Insurance

·         Dental Insurance

·         Life Insurance

·         Vision Insurance

·         Hospital Indemnity

·         401K and Roth Retirement Savings with employer match

·         Health Savings Account (HSA) or Flex Spending Account (FSA)

·         Long-term Disability Insurance

·         Short-term Disability Insurance

Essential Job Functions

·         Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products

·         Participate in Service EDUCATE Training programs required for the development of skills and knowledge

·         Maintain knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on the job training.

·         Diagnose and support machine systems including precision Ag technology.

·         Maintain condition of vehicles, inventory, tools, and equipment

·         Maintain a clean work area and performs work in a neat and orderly fashion

·         Follow all safety rules and regulations in performing work assignments

·         Complete all reports and forms required in conjunction with work assignments

·         Account for all time on a timecard and for all material used in performing assigned duties

Experience, Education, Skills & Knowledge

·         Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment

·         Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

·         Knowledge and ability to use Service Advisor and basic computer functions

·         Ability to operate vehicles and equipment used for diagnostic purposes

·         1+ years of experience performing service repairs

·         Proficient oral and written communication skills

·         Ability to lift at least 75 lbs. repeatedly

·         Basic Service Technician certification preferred

·         High School Diploma or equivalent experience required; Associates degree preferred

·         Valid driver’s license is required

·         Forklift license preferred

Expectations & Performance Requirements

·         $240k minimum gross dollars billed

·         85% labor performance minimum

·         Minimum 1 hour/week working alongside mentor

·         Minimum 4 hours/week self-training

·         Parts advisor

·         Service Advisor

·         Ag Sales manual